The company’s founder, Stephen Kennedy, still takes a very hands-on approach to the running of the company, meaning that each customer receives a highly personalised and unique service experience, something that customers frequently comment upon. One memorable comment being that ‘Oakstone Designs actually deliver the service that other companies promise to’, which is one of the things that sets Oakstone apart from their competitors and the reason why more and more people have Oakstone at the top of their list when looking for a beautiful new kitchen.
The ethos for the business has always been that, ‘each customer gets exactly the kitchen that’s right for them – there are no two customers the same and everybody’s requirements from a kitchen are different, so we tailor our designs to each individual customer’s own particular tastes and requirements. An Oakstone kitchen should be a pleasure to be in and use every time it is used’.
One of the things that Oakstone Designs customers regularly notice is the time taken over getting customer’s designs just right, as our designers take time to get to know our clients, get a feel for their lifestyles, the space the kitchen is to be set in and how it is intended to be used. Aside from cabinet making Stephen has a background in the theatre and spent some years studying set-design, an experience which he draws upon when designing kitchens and which lends a certain drama and passion to his designs.
Our showroom is located in the exclusive Grange Road area of Darlington, nestled amongst an array of beautiful boutique shops and eateries, where some examples of our exquisite craftsmanship are on display. In addition to this our workshops are just a short drive away at Morton Park, where Stephen and his team are always more than happy to give customers a guided tour and talk through the process of creating our hand-crafted kitchens.
As Oakstone Designs continues to grow it is our primary aim to always keep the customer at the centre of the process, to always deliver the very best in terms of service, design, construction, installation and after-sales support, and to make Oakstone Designs a brand that for years to come is synonymous with quality and innovation, a Great British brand.