The company’s founder, Stephen Kennedy, still takes a very hands-on approach to the running of the company, meaning that each customer receives a highly personalised and unique service experience, something that customers frequently comment upon. One memorable comment being that ‘Oakstone Designs actually deliver the service that other companies promise to’, which is one of the things that sets Oakstone apart from their competitors and the reason why more and more people have Oakstone at the top of their list when looking for a beautiful new kitchen.
The ethos for the business has always been that, ‘each customer gets exactly the kitchen that’s right for them – there are no two customers the same and everybody’s requirements from a kitchen are different, so we tailor our designs to each individual customer’s own particular tastes and requirements. An Oakstone kitchen should be a pleasure to be in and use every time it is used’.
One of the things that Oakstone Designs customers regularly notice is the time taken over getting customer’s designs just right, as our designers take time to get to know our clients, get a feel for their lifestyles, the space the kitchen is to be set in and how it is intended to be used. Aside from cabinet making Stephen has a background in the theatre and spent some years studying set-design, an experience which he draws upon when designing kitchens and which lends a certain drama and passion to his designs.
Our showroom is located at Morton Park, a couple of miles outside of Darlington town centre, where some examples of our exquisite craftsmanship is on display. What makes the showroom even more interesting though is a viewing panel through to the workshop next door through which one can watch the kitchens in progress being built. In fact, Stephen and his team have often been known to give customers a guided walk-thru of their kitchen in the making so they can see its evolution and feel involved at every stage of the project.
A new flagship showroom is set to open its doors in Darlington’s exclusive Grange Road area later this spring, which as well as showcasing some of the company’s best work is planned to have a fully operational kitchen on display which will be used to host cooking demonstration evenings, wine tastings etc., enabling one of our fabulous kitchens to be seen in use.